Business Process Management Services

One can view any business as a collection of processes. What is a business process? A business process is a group of business activities that consume its resources and are intended to deliver value-added products and services to its customers or clients.

Processes are strategic assets that need to be managed, analyzed and continuously improved to ensure the business’s long-term viability and success.

There are countless processes and sub-processes, but some common examples include:

  • Strategic planning
  • Lead generation and conversion
  • Marketing
  • People management
  • Administration (Finance, Accounting, HR, IT)
  • Production (or Operations or Client Fulfillment)

Failure to manage your business processes can lead to disastrous consequences. Even a successful, fast-growing company can find itself in major trouble if its processes do not keep pace with its growth. For example, the business might grow faster than its ability to properly service its customers, leading to a public relations nightmare.

Or, if the company’s cash flow doesn’t keep pace with its growth rate, the company might lose valuable suppliers, or may be forced to sell needed assets at low prices, to take on high-interest debt, or to sell stock during a down market in order to raise the necessary capital.

If you don’t manage your processes you can be blind-sighted by outside events or circumstances. If you fail to adequately monitor quality control, your products may fall afoul of government standards. Failure to conduct customer surveys and market research may lead to producing products and delivering services no longer in vogue as customer tastes change.

In this fast-paced, global business world, in order to survive and stay competitive your business processes must continuously adapt and improve. The aim of Business Process Management is to turn your business into a more efficient, continuously improving, company.

In recent years, the advent of inexpensive, easy-to-use software tools designed for smaller businesses has opened up the world of business process management to even the smallest companies.

Building and maintaining efficient processes is crucial to your business success. Learn how you can set up a comprehensive Business Process Management System to:

  • Easily track, measure and improve your processes.
  • Organize your whole business and all its key systems.
  • Create and maintain your Business Operating Manual.
  • Document, manage, and improve all your business processes with one simple web-based solution.
  • Get a simple overview of your business processes on a regular basis, with easily understandable charts, graphs and reports.

Read our Special Report on Business Performance Management.